Kindle
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Kindle Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kindle has 2.9 star rating based on 91 customer reviews. Consumers are mostly neutral.
41% of users would likely recommend Kindle to a friend or colleague.
- Rating Distribution
Pros: Easy to enjoy reading, Easy to read and carry with you, Extensive available books.
Cons: Amazon not supporting customers, Con artists, Just does not work as it used to.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kindle has 2.9 star rating based on 91 customer reviews. Consumers are mostly neutral.
41% of users would likely recommend Kindle to a friend or colleague.
- Rating Distribution
Pros: Easy to enjoy reading, Easy to read and carry with you, Extensive available books.
Cons: Amazon not supporting customers, Con artists, Just does not work as it used to.Recent recommendations regarding this business are as follows: "Publish somewhere else besides Kindle it sucks", "Be very careful when reviewing kindle books. I didn't notice that it was a '1 click' scam, so instead of one book I bought approx. 20-26 for approx. 220 euros. as a paradox, amazon does not consider this as one purchase, even though they issued one invoice, they did not allow I canceled the whole purchase, but only individual books. and here is the problem of the whole matter. Amazon says that if there are many cancellations, they will not be approved. The purchase may have been made as one unit of 26 books, but I cannot cancel them as a whole. and so Amazon's policy prevents me from refunding the entire purchase, which happened by mistake.", "Since Kindle is a monopoly, I have no advise other than using the library.", "Don’t use Kindle", "Please make Kindle more customer friendly".
Most users ask Kindle for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Kindle Reviews
"Kindle died"
I was using my kindle and the screen went black and it would not power back up. Charging did not help it to come back on the next day.
"The person wasn’t helpful and was not listening to my needs"
i needed help and was given my own link that I had a question in the first place not very helpful at all. I am not happy with the help i was provided i called...
The person wasn’t helpful and was not listening to my needs
- Convenience
- No support
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reno, Nevada
Resolved: Publishing contact info clarification
Company fixed the issue and I have been provided with apology. We solve the problem by realizing that KP publishing has a sister company that promotes your book after you’ve uploaded it but it’s not required to use that service when they give you some of those services for free inside of the site which is what I’m using.
User's recommendation: Confirm identities of business to confirm contract
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund my order D01-3680***-*774662
- 1 click purchase without prior payment confirmation
Preferred solution: Full refund
User's recommendation: Be very careful when reviewing kindle books. I didn't notice that it was a '1 click' scam, so instead of one book I bought approx. 20-26 for approx. 220 euros... as a paradox, amazon does not consider this as one purchase, even though they issued one invoice, they did not allow I canceled the whole purchase, but only individual books... and here is the problem of the whole matter... Amazon says that if there are many cancellations, they will not be approved. The purchase may have been made as one unit of 26 books, but I cannot cancel them as a whole... and so Amazon's policy prevents me from refunding the entire purchase, which happened by mistake.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't connect to wifi
Preferred solution: Tech support agents that know what they are doing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing ebooks
Preferred solution: Full refund
User's recommendation: Don’t use Kindle
Kindle Policy is disrespectful of its customers
- Books immediatelyl available
- Only one kindle can be used
Preferred solution: Apology
User's recommendation: Since Kindle is a monopoly, I have no advise other than using the library.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Kindle died
- Love using kindle
Preferred solution: A new kindle which I did get. The person I talked to said he would send a refund to my account for the Kindle that stopped working.
Resolved: Kindle e-book not delivered to brother
Company fixed the issue and I have been provided with apology. Refund
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manchester, England
My Kindle account email addreess, Bank Details and Phone number have changed.
My name is Cecilia Alli.
I have an ebook on Kindle Amazon.
Book Title: "THE GOOD WITHIN COVID-19 LOCKED DOWN. Self published on August, 30th 2022.
Price:$3.99.
I have received £29.00 royalties for this Book in the past. But nothing ever since because, my contac detailes changed.
In addition, I have experienced tough chanllenges during this time, that I lost track with my Book.
I want to reconnect with my book, update the book, upgrade the price, and publish a new Book.
I have tried to link my Kindle account with Amazon account, but that was very challenging.
My prefered Email:
Ceciliaalli@***.com
My new phone number:
0739** *** ***
I would like to update my personal details and my Bank details, moving forward.
I looking forward to your kind reply.
Regard,
Cecilia Alli.
User's recommendation: I would recommend Kidle pissed consumer to anyonen with any aspect of their concers, worries and disatisfaction with anything as amazon or Kindle customer. I had an issue with my kindle account, which was really stressing me out. But after just three days, this matter is successfulresolved. Now, I am so happy and relievedat the same time..s
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Having trouble down loading new book
- No customer service
Preferred solution: A human with a pulse that can solve my problem
User's recommendation: Publish somewhere else besides Kindle it sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account is locked
No email from Amazon and no closure of my old account as promised. Still await developments.
The call dropped out. I called the number given to me by the Australian telephone supplier Telstra but it was out of service. I then called one of three numbers that came up on the computer after logging in to your website. I explained that my account was long inactive and locked.
I was transferred twice more until I spoke with Aparajita. As the account had not been active for years, I couldn't supply an order number for security purposes. So I was told that my account would be closed (good) and after a period I could use my current email address to open a KDP account which I need in order to upload my novel.
I was told that I would receive a confirming email that explained the process of closure that would free my email account. I still await that email.
As of 28 January 2024 I have not received the promised email and still have this message when I try and create a KDP account:
You indicated you're a new customer, but an account already exists with the email address xxxxx
Preferred solution: A confirming email and proof of closure so I can create a KDP account linked to my email.
User's recommendation: Insist on talking to a human. The AI kept asking for my account details even though the account was locked.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Ohio
Overcharge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to recover my kindle account
- Best books app ever
- Lack of communication between costumers service and international
Preferred solution: Get access to my kindle account!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
None of my published books appear in a search on your site not on Kindle not on Amazon what can be done about it
Preferred solution: I would like to see my published books appear in a search on Kendall or amazon.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I used Kindle KDP and was SCAMMED! Rose Williams and Jordan Francis robbed me blind and did nothing!! I’ve repeatedly asked and even begged for a refund but nothing
- Robbers
Preferred solution: Full refund
User's recommendation: Use ANYONE other than Kindle!! SCAMMERS
London, England
My message to cs-reply@***.com was returned back to me?
Hello,
I have been trying to login on Kindle account to update my personal details on me Kindle account for about a week now with no succes.
I was give an email address by pissedconsumer.com to send direct email to Kindle. But the email has been sent back to undelieved.
I am absolutely getting stressed, angry, and sad about this matter.
It hurt more to see my E-Book on display for on Amaz book library, when I am not able to update the Bank and Phone details on the account!
My question now is, where have they been sending the sales from this E-Book?
The account details and phone details on this account changed about 3 years ago!
I wasn't able to change my personal details on the account, because I was going through personal life challenges.
They have my email address, yet they never contacted me.
About
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The Amazon Kindle is a series of e-book readers. The developer is Amazon.com. The manufacturer is Foxconn Technology Group. The first e-reader release was in November 2007. There are the following Kindle models: Original, Keyboard, Touch, Paperwhite, and Voyage. They differ by operating system, memory, display, controller input, and dimensions. Amazon developed Kindle for PC app which can be opened in Microsoft Windows, Apple Macintosh and Linux. There are also Kindle applications for mobile devices. All users of Kindle devices can download, buy, browse, and read e-books, magazines, and newspapers via wireless networking. All digital media is available in Kindle Store. E-readers can be purchased and used worldwide.
Kindle is ranked 54 out of 892 in Gadgets and Accessories category
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Sir please help me my WhatsApp verification code not coming sir