I purchased one of the first Amazon Kindle E readers when they first came out. It had the querty keyboard, buttons that worked, and never, never, once failed me. When it needed a charge ( and by the way held a charge for ever it seemed) I charged it. Unfortunately my...Read more
Contacting customer service led me to the reality that my kindle without a an available computer even with available WiFi will not update, cannot make any new purchases. So I now own a paperweight lidrary that is as long as I can keep recharging the battery Well I was...Read more
I called for help, Hadn' t used my kindle in 5 mos but I purchased 2 books from you but they would not download. I called your help desk and spoke to Jaison (who was barely understandable because of his heavy Indian accent)for over half an hour. After that time and...Read more
I wanted a replacement for my 8.9" Fire. It was no longer holding a charge. I was told that it was no longer made and that I would have to buy the 10" model. I chose to put the cost for a Refurbished 10" Fire. It worked fine for about 3 weeks then it, too, wouldn't...Read more
Short Review on July 10, 2016
I cannot sort books published in the last 30 days anymore. Why would I want to review books I've already read. All new writers are now excluded and sent to obscurity.
Golden Valley, Nevada
Kindle would not keep wi-fi connection. Spent 3 hours on phone with techs, connection dropped twice. Now my kindle not only does not get wi-fi, it doesn't work at all. They re-set kindle and it needed wi-fi to re-register, hmmm, doesn't get connection. So, I had to...Read more
I didn't like
- Amazon not supporting customers
Chronic problems with all Kindles: 1) Poor quality plastic of the enclosure including all of the switches and panels contribute to cracking and failure of plastic panel buttons and joystick. 2) Failure of joystick ribbon connector due to ultra-small ribbon...Read more
I bought a top of the range - 3G and WiFi Kinde for my wife's birthday in March 2011. In August 2012, 17 months later the product failed. It was not physically damaged but one day just had lines all over the screen rendering the product unfit for purpose. My wife...Read more
Do you have something to say about Kindle? What happened? What can we help you with?